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Butigieg demands airlines do more to reduce summer travel chaos

Secretary of Transportation Pete Buttigieg warns that taxpayers could soon see tougher passenger rights if airlines don’t comply with service improvements.



After the mayhem of the summer travel season, Buttigieg issues a deadline to airlines.

Timing: 01:41

After receiving billions in taxpayer backing, the nation’s airlines are under pressure to increase customer service or the government may soon enact stringent new passenger rights. Transportation Secretary Pete Buttigieg cautioned that there would be consequences if they disobey in an exclusive interview with NBC News’ Tom Costello. The business is dealing with a number of concerns, including bad weather, air traffic control issues, and a pilot shortage.